Contents: iii FOREWORD iv INTRODUCTION 01 EXECUTIVE SUMMARY 08 1. A HUMANITARIAN PERSPECTIVE 11 2. THE PERCEPTION OF THE PRESENT SITUATION OF CRISIS 2.1. about the corona pandemic 2.2. About the conditions of the people 2.3. About the situation over the period of lockdown 2.4. ABOUT The attitudinal changes due to corona crisis 2.5. About the lessons learned from the corona crisis 22 3. THE RESPONSES TO THE CORONA CRISIS 3.1. ORGANIZATIONS RESPOND TO THE LOCK-DOWN 3.2. THE MOTIVATION TO RESPOND TO THE LOCK-DOWN 3.3. COLLABORATION FOR REACHING OUT TO THE PEOPLE 3.4. THE GOVERNMENT’S RESPONSE TO THE CORONAVIRUS 3.5. THE VULNERABLE GROUPS AND THE GOVERNMENT’S CARE 35 4. FACING THE CORONA CRISIS: CONCRETE ACTIONS 4.1. FUTURE RESPONSE TO THE CORONA CRISIS 41 5. A WAY FORWARD 5.1. TOWARDS PERSONAL AND COMMUNAL WELL-BEING 5.2. TOWARDS SUSTAINABLE ECONOMIC LIFE 5.3. TOWARDS A MORE HUMANE WORLD (HUMANITARIAN) 5.4. TOWARDS ORGANIZATIONAL EFFICIENCY & EFFECTIVENESS 46 ACKNOWLEDGING YOUR SUPPORT