The book “INSTITUTIONS, INFORMATION PROCESSES AND POLICIES: Multiculturalism and Diversities in India and Europe” is the outcome of various expressions in the context of the Socio-politico-cultural-ICT domain and the recent developments occurred in India and Europe. The book is comprised of chapters encompassing the Socio-cultural aspects, policies, data privacy and society, artificial intelligence in the contemporary times. The chapters selected to be published in the book enrich the knowledge of an individual irrespective of the discipline as this book would prove an immense source of information for professionals, faculty, research scholars and students; rendering knowledge of the wide spectrum. This book will enhance the learning of the academic community and will provide a glimpse of social parameters. Contents Foreword Preface List of Contributors INFORMATION SERVICES AND POLICIES IN THE PERSPECTIVE OF ICT 1 The Role of Libraries in Promoting Sustainable Development Goals (SDGs) in India Kritika Agarwal Dr. Babita Jaiswal 2 Internet Services at the Office of Archives and Library in Indonesia Indri Nur Fati’ah Ahmad Anwar L. Nurdin 3 Information and Technological Revolution in Society: A Glance of India and Europe Shipra Awasthi Mahesh Chand Shiva Kanaujia Sukula 4 Data Privacy as a Right of Individuals in States’ Geopolitics and Market Globalisation Arup Maity 5 Transformation of Information Policy for Information Management System : An Overview Vaisakhan V B Dr. J. Shivarama 6 Impact of ICT on Library and Information Services : An Example of Sir Padampat Singhania University Library, Udaipur Dr. Nandkishore Patidar 7 Data Privacy and Society : A study of Social Media Privacy in India and the Role of the State Bose Adrija Jha Ganga Nath Behera, Haricharan 8 Artificial Intelligence and Internet of Things as a Digital Driving Force for Connecting to Content During Covid-19 Pandemic Meenakshi Sharma Dr. J. Shivarama SOCIO-CULTURAL CONTEXTS IN INDIA AND EUROPE 9 Education for Social Justice : A Critique of National Education Policy 2020 Anshul Saluja 10 NEP 2020 : A Way Forward to Revamp Higher Education System in India Dr. Alok Kumar Dwivedi Dr. Bharti Sehta Dr. Shipra Awasthi Dr. Shiva Kanaujia Sukula 11 Impact of Covid-19 Pandemic on Naga Society: An Appraisal Dr. Soyhunlo Sebu 12 The Effect of COVID-19 On Indian Society : A Critical Analysis G. Mariselvan Dr.(Lt.Cdr).A.Asok 13 Digital Divide in the Wake of COVID-19 Pandemic : A Gender Based Perspective on the Information Landscape of India Garima Gujral J. Shivarama 14 COVID-19 and Code Mixing in Hindi: Covid-Hindi Dr. Neelam Yadav 15 Present Status of Teacher Education in the U.T. of Jammu and Kashmir: Issues, Challenges and Way Forward Ravees Ahmad Rather Dr. Firdous Ahmad Sofal 16 Kebab Anxieties: Understanding Islamophobia, Immigration, and The Failure of Multiculturalism in Europe Through Politics of Food Shriya Singh 17 Information Practices, Institutions and Policy : Brexit and its Implications Dr. Jyoti 18 A Comparative Study of Achievement Motivation of the So-cultural Advantage and Disadvantage Group of School Students Dr. Ramdeo Prasad About the Author Sheetal Sharma, Ph.D., is faculty at Centre for European Studies, School of International Studies, Jawaharlal Nehru University, New Delhi. Her research interests include social and cultural issues in contemporary Europe and India and their historical roots, Multiculturalism and Diversity, Methodology of Social Sciences, Gender and empowerment of women. Dr. Sharma is also selected for the prestigious European Union Visitors Program, 2020. She has been awarded a financial grant for a number of projects funded under the framework of the Erasmus Program of the European Union and has been part of a number of international projects. Shiva Kanaujia Sukula, Ph. D., is working as Deputy Librarian at Dr. B.R. Ambedkar Central Library, Jawaharlal Nehru University, New Delhi. Her professional competencies involve IT based library and information services including digital information resources, library management, and contemporary aspects such as research support, user education and orientation programs, staff development, etc. She has contributed as resource person at various national and international platforms along with research publications. Shipra Awasthi, Ph. D. is working as Assistant Librarian at Dr B R Ambedkar Central Library, Jawaharlal Nehru University, New Delhi. Prior to this, she has worked with NIT, Rourkela Odisha, as Assistant Librarian. Her areas of interest include Open access, anti-plagiarism software, electronic theses & dissertations, institutional repository, digital library, scholarly communication, and academic publishing. Somesh Vishwakarma, Ph. D. is presently working as Assistant Librarian at Jawaharlal Nehru University, New Delhi. He has more than twenty years of professional experience in the field of Library and Information Science. His specialization and areas of interest include Library Automation, Digitization, and Library services with assistive technologies to the special category users. He is NET (UGC) qualified and holds a Certificate of Proficiency in Bahasa Indonesia from Jawaharlal Nehru University, New Delhi. Mahesh Chand, Ph. D., presently working as Assistant Librarian selection grade in Jawaharlal Nehru University. He has earned his doctorate from University of Delhi and has professional experience of more than two decades. Also, he has more than a dozen publications at national and international journals. He has is actively engaged as resource person in User education, and information services aspects at various national and international programs.