Interse motivation of the authors paved the way for penning with the avowed object of enriching the readers in their knowledge concerning consumer affairs. This book in hope that the work will be beneficial for consumers, voluntary consumer organizations, academicians, professionals, students and others having penchant for consumer affairs, may be the one dealing on administrative or judicial or executive or rule making side of the matters concerning consumer affairs. Moreover, up to date case laws, notifications, the amendments have also been incorporated. Succinctly, The Consumer Protection Act, 2019 has been updated from a precise to a comprehensive Act, including new definitions and three new chapters on the Central Consumer Protection Authority, Product Liability, Mediation and reformed Offences and Penalties.