Contents: Foreword by Jeremy Myerson. 1. Why. 2. How (First Fix). 3. What. 4. How (Second Fix). 5. Resources. Everyone deserves a fantastic workplace. It can boost engagement, trust, energy, commitment, innovation, motivation, happiness and productivity. Yet most people stoically tolerate a mediocre, unimaginative and poorly equipped working environment that serves neither their needs nor those of their organizations. It is a ‘lose-lose’. But this need not be the case. Crafted from over 25 years’ experience of transforming large-scale working environments for thousands of people all over the world, this book shows you how to create a fantastic workplace by focusing on 12 key elements and creating a change programme that builds a spirit of possibility – wherever you are, whichever sector you work in, whatever budget you have and whichever style of working you prefer. Written in everyday language for everyone who works in an office, it is a simple and practical framework challenges much of the established practice in the property world. It will make you want to go back to your office and get started. Today